Can I open a Trustcom account in my country?
We offer our accounts in all EU and non-EU countries. The countries where it is not possible to open a Trustcom account are those belonging to the European black list: Afghanistan, American Samoa, Bahamas, Botswana, Democratic People's Republic of ...
What documentation do I need to send to open a Trustcom account and how to submit it?
To open a current account, you just need to send us a copy of your identity document and tax code, a document certifying your residence and your mobile number. The way to upload documents is very simple: just a front/back scan (also via photo) and ...
How to file a complaint?
It is important for us to be notified when you have a problem with one of our products or services. If you need help with your account, our Customer Service will quickly provide a suitable solution to your requests. Send us an email to ...
How to contact Trustcom Financial
Receive chat support, available from 9 am to 6 pm (CEST) on working days. For any problems or concerns encountered, send an email to firstname.lastname@example.org and one of our operators will open a ticket to solve the problem.
What should I do if I have a new phone number and need to replace it?
If you do not have access to your registration phone number because you have a new number or no longer have your phone, please contact our customer service available from 9.00 to 18.00 (CEST) on working days. Send an email to ...