Why is Trustcom Financial safe?

Why is Trustcom Financial safe?

Your money is safe with us because all our accounts are 100% guaranteed by the Bank of Lithuania https://www.lb.lt/en/

The entire amount in your account will always be at your disposal and will not be invested, unlike other traditional institutions do.

Our first goal is to keep your money and information safe. We work to protect our customers' accounts and take this responsibility on a personal level.

Thanks to our highly qualified staff, our security levels are excellent and are continuously tested and strengthened.

A variety of security tools, which we use daily in our business activities, are our weapon against fraud and unauthorized access.

 For this reason, to protect your account, we use a 3-tier security architecture:

Secure login: Mobile app and internet banking login details consist of username and password or fingerprint / facial recognition (depending on the smartphone). Choose a secure password and do not share your login details with anyone.

PIN: confirm. This [4-digit code] is required every time you make a transfer or connect/disconnect your phone. You set it up the first time after connecting your smartphone to your account.

 Instant push notifications: for each incoming and outgoing payment, a push message will be sent to the connected smartphone. It is also used to confirm the finalization of transactions. We have also implemented 3D Secure to protect you from online card fraud.


 Whenever you contact us, we'll ask you a few security questions to make sure it's really you. We will never ask you for your debit card number, card security code (CVV), password or confirmation card or PIN.

 We have also made progress to protect your data: we keep as little information about you as possible, only for the time required by law, and we delete the data when it is no longer needed for a product or service. You can download your personal data up to 6 months after closing your account. You can find more information on our privacy policy at the following link: https://trustcomfinancial.com/it/privacy-e-cookies-policy-it/

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